At Masters of Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when applying for jobs on our website.
1. Information We Collect
- When you complete our ‘work with us’ form on the website
- When you complete our ‘contact us’ form
- Through our booking system
- Any photos you have approved us to take of your hair
The type of information we collect:
- Full name
- Personal details (email, phone number, address, date of birth)
- Resume/CV and any other documents you send in your application.
- Any other information you voluntarily provide
- Booking system – your bank card information
- Photos of your hair
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and reviewing job applications
- Communicating with applicants regarding their application status
- Replying to questions from our contact form
- Card details used to secure your appointment, not to take payment unless cancellation is outside of our cancellation policy.
- Photos used for social media and other marketing activities.
3. How We Protect Your Information
- Our website is built on WordPress and forms are created using the plugin Gravity Forms. Both of these systems have protection and privacy in place.
- We have a corporate password system and two factor authentication on access to our website.
- We use Zenoti Booking System and Stripe for payments and card storage. Both of these companies have their own Data protection and privacy policy in place to ensure your information is safe. (https://www.zenoti.com/en-uk/trust/security)
- Only MOC Directors (Heather Baker, Chloe Wilson) have security levels that enable access to financial information.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
5. Retention of Your Information
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. You may request the deletion of your data by contacting us.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for processing your data
- Lodge a complaint with a data protection authority
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us.
